“Location was a 20 minute walk into Lyme Regis which was ideal for us (steep hill on way back but river walk for most of the way).”
The property states dog friendly, however, there are steps up to the front door and steps out of back door. No grass in the garden just lots of terracing, decking and large pebbles.
The cleaning was barely adequate, there was dust on all the radiators and the heated towel rails (and they are rusting), we found a sock in one of the bedrooms. Although I had booked for 5 people there were only towels for 4! Had to wash the plates, cups, glasses and pans before we used them.
Managed to work out how to use the TV. The only instructions available in the property were regarding stripping the beds at the end of our stay. No recycling!
In summary the location was good but the house needs some TLC and a good clean.
I'm sorry to hear that you experienced some issues during your stay and you felt the cleanliness did not meet our usual standards. As a local agent we have our own team who are happy to attend to any issues arising during a booking with the intention to resolve in order for guests to enjoy their holiday, and if you do stay at one of our properties again, please do contact us if you need our assistance. Property Owner