“The Retreat is a lovely little flat and in a perfect location right on the main street of Lyme Regis.”
The goody bag with local produce and treats, along with a fresh cleaning sponge and cloth was a lovely touch and really appreciated, as were the eco cleaning products.
There were a few concerns I had, which are easy to resolve and would make the stay so much nicer:
- The shower is very slow draining- there is a laminated sign in the bathroom saying as much, so I suspect this has been an issue for some time, but with a shallow base in the shower, the water only needs to run for a few minutes before it overflows. Throughout my stay the shower never completely drained, despite 24 hours between use, and I found myself having to stand in mucky water (with floating bits of hair that didn't belong to me) if I wanted to shower. This really needs to be addressed as it's not fit for purpose as it is.
- The bed is really uncomfortable- I saw this on another review and didn't think much of it as I can usually sleep anywhere, but it truly is a very uncomfortable and small bed that could do with replacing. I have no idea how two adults can both fit on it to be honest.
- Lighting in the living room is not very bright. Fine if you're watching tv or having a romantic eve, but no use for eating, reading, doing a puzzle etc. It'd be great to have an extra lamp or something to add more focused light if required
- Finally, it didn't feel like the place had been vacuumed prior to my stay. There were long hairs everywhere (clumps of them in the bedroom around the dressing table) that ended up in the bed, in the shower, on my clothes and pretty much everywhere in between throughout the stay, which can be quite off-putting when they're not yours.
Like I said, easy things to resolve, and once sorted, I'd happily stay again. One word of warning, just watch your head going into the living room if you're over 5"9 as it's a really low doorway and leaves quite a bump when you hit your head!
Thank you for your feedback. We are looking to resolve the shower draining issue which is complicated as we need to get into the property below but will be rectified. We have also ordered a new mattress for the bedroom. We appreciate you taking the time to offer your constructive thoughts and hope you choose to stay again in The Retreat in the future, Property Owner