“1 Having raised with your selves a comment in a published review ,reference DAMP.”
Your office stated the owner had resolved the problem.This is not the case.The entrance porch is so wet & mouldy that anything left in there ie: boots,coats,etc were saturated. This issue should have been recorded on our client file.Also the fact that two of our party suffer with asthma and bronchitis .I think you would agree the aforementioned medical conditions would not benefit from such an adverse environment.
2 Extractor not working in shower room.
3 One of the sofas needs its ...
Your office stated the owner had resolved the problem.This is not the case.The entrance porch is so wet & mouldy that anything left in there ie: boots,coats,etc were saturated. This issue should have been recorded on our client file.Also the fact that two of our party suffer with asthma and bronchitis .I think you would agree the aforementioned medical conditions would not benefit from such an adverse environment.
2 Extractor not working in shower room.
3 One of the sofas needs its covers washing they are filthy, all it takes is to put them in the washing machine.
4 The path needs clearing of leaves & moss to prevent people slipping. Cutting back the overhanging brushes would also be a good idea.
5 The kitchen has a constant food smell coming from the dish washer even after a 70* wash.
6 The property is tired & needs some TLC.
(Photographic evidence can be supplied)
7 When we arrived ,having two vehicles we needed to move the wheelie bin. On leaving for a day out on Thursday there was a man loitering in the lane near the property. On our return the wheelie bin had been put back in its original position (day of arrival). We concluded that the said man was the one responsible for the movement of the bin. If it was him & he was the owner can you guarantee that he did not enter the property ?
Would we stay there again, Definitely NOT.
Thank you for your comments. We did check the property upon receipt of your phone call at the time of booking and did not find it to be mouldy. We have asked for your photos so that we can see what you experienced. The owner has inspected the property today as advises there is no sign of mould/damp.
We are sorry to hear about the rubbish bin being moved whilst you were out, but can assure you the person you referenced is not the owner, and the owner would not intrude on guests during their stay.
The Lyme Bay Team Property Owner