“Got stuck in upstairs bathroom whilst family out.”
Handle from inside doesn't move the latch. Had to be rescued by husband on his return from a dog walk. No privacy in bathroom for those sharing upstairs.
No switched on freezer so frozen foods delivered by Tesco were unable to be stored. Large fridge freezer in garage was switched off and left with doors open.
A freezer is a basic expectation when you pay for a quality cottage
Handle from inside doesn't move the latch. Had to be rescued by husband on his return from a dog walk. No privacy in bathroom for those sharing upstairs.
No switched on freezer so frozen foods delivered by Tesco were unable to be stored. Large fridge freezer in garage was switched off and left with doors open.
A freezer is a basic expectation when you pay for a quality cottage
Thank you for alerting us to the issue with the door handle and apologies this happened. The handle has now been repaired. Please can I suggest that if anything is not working correctly that you advise Lyme Bay Holidays immediately so that the maintenance team can put it right for you. The large fridge/freezer in the garage is for guest use. If on arrival the fridge/freezer is not on please turn it on, it will not take long to chill down.
Property Owner