“This property obviously has a fantastic location but is let down by the actual property itself.”
Both terrace doors are a nightnare to open and shut. The bedding is poor quality, the bedside tables were covered in hair, the mat at the side of the bed was tea stained and sticky. The kettle was filthy, the first two plates, a glass and forks I took out were greasy and had food on them. There were crisps stuck on the stack of coffee tables. Just awful. I sat on a lounger on the terrace and felt the elastic was going to give way. The headrest is broken. All in all we would not recommend and ...
Both terrace doors are a nightnare to open and shut. The bedding is poor quality, the bedside tables were covered in hair, the mat at the side of the bed was tea stained and sticky. The kettle was filthy, the first two plates, a glass and forks I took out were greasy and had food on them. There were crisps stuck on the stack of coffee tables. Just awful. I sat on a lounger on the terrace and felt the elastic was going to give way. The headrest is broken. All in all we would not recommend and felt the property. It also smelt terribly of dogs, even though it says pet free. Maybe it was a damp doormat? The door was sodden. To be fair Sykes did offer a cleaner, but we missed the call and voice mail. But really - the property should be clean when you move in
Thank you for your comments, we are glad that you loved the location as much as we do but sorry to read the rest of your feedback. We had the Housekeeping Manager attend after your departure and they felt that there were no faults with the cleanliness of the property. We have a very vigilant cleaner who looks after 2 Argyle so we are surprised that there were any cleanliness issues to report. We apologise that we missed you on the phone, we would have been very happy to attend in person to rectify any problems. Regarding the maintenance comments, we will have a member of our team attend to resolve this. We appreciate you taking the time to feedback to us. The Lyme Bay Team.
Property Owner