“We booked this as it was on the flat and avoided the steep hills.”
This was such a clean house the best we've stayed in the last few years it was spotless. Plenty of room downstairs for cooling, eating and relaxing.
We did find the house very cold, front door let in very cold air and kept hallway and the upstairs cold, especially the bedroom at the top of the stairs.
The bed in the main bedroom we found very small and uncomfortable, we aren't big people but found little space whilst lying on the bed and duvet felt too small to cover us both and keep us ...
This was such a clean house the best we've stayed in the last few years it was spotless. Plenty of room downstairs for cooling, eating and relaxing.
We did find the house very cold, front door let in very cold air and kept hallway and the upstairs cold, especially the bedroom at the top of the stairs.
The bed in the main bedroom we found very small and uncomfortable, we aren't big people but found little space whilst lying on the bed and duvet felt too small to cover us both and keep us warm.
Back bedroom we used as a detessing room but again it was very cold in there.
Living room sofa wasn't comfortable, when you sit on it you feel like it throws you forward, it wasn't a comfy sofa to sit on.
For us as much as we loved the space this house had we wouldn't return for a 2nd visit due to how cold it was and how it lacked comfort.
As we visited during winter months and we wete in the house alot over Xmas we didn't feel cosy and warm in the house.
We did find it had everything we needed and more and a downstairs toilet that isn't mentioned in the description of the house.
- Nicholas, December 2025
Thank you for taking the time to leave detailed feedback. We are pleased to hear that you found the house exceptionally clean, well equipped, and appreciated the space and layout, particularly downstairs.
That said, we were very disappointed by the low rating, especially as we made considerable effort to prepare the cottage for a winter and Christmas stay, with the intention of making it as cosy and welcoming as possible.
We would like to clarify a few points. The main bed is a standard double, proportionate to the room, and is fitted with a Simba memory foam mattress chosen specifically for its excellent customer reviews. We appreciate that comfort can be subjective, but this is not feedback we commonly receive. The heating throughout the property is fully controllable by guests and, when turned up, the cottage heats very quickly. We are sorry if this was not your experience during your stay.
We do, however, take all feedback seriously. Following your comments, we have already improved the insulation around the front door to address drafts, and we are in the process of replacing the living room sofa by the end of this month to further enhance comfort.
While we regret that the cottage did not meet your expectations for a winter stay, we hope the improvements made will ensure a cwarmer and more comfortable experience for future guests. We would, of course, welcome the opportunity to host you again.
Property Owner