52 Fernhill Heights

Customer rating

3.5★

6 Guests
3 Bedrooms
2 Bathrooms
Pets Yes
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Features

Off road parking
Garden / Patio
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

18 Customer Review(s)

Chris
December 2025

“We made a last minute booking (day before!”

) and we still got looked after like we booked months in advance. When we arrived, the house was freezing, but it didn't take long to warm up. I received a courtesy call from the proprietor, making sure we were settled in nicely not long after we arrived, which was nice. We also got a courtesy call from Syke cottages the next day, making sure everything was okay, and a number to call if there was any problems. The house itself was lovely, just right for our family. it is in a very quiet location ...

) and we still got looked after like we booked months in advance. When we arrived, the house was freezing, but it didn't take long to warm up. I received a courtesy call from the proprietor, making sure we were settled in nicely not long after we arrived, which was nice. We also got a courtesy call from Syke cottages the next day, making sure everything was okay, and a number to call if there was any problems. The house itself was lovely, just right for our family. it is in a very quiet location which was nice. Everything was clean and tidy. the only thing was the downstairs bath/shower, didn't have a shower screen or curtain, so we could only use the upstairs shower in the mornings, which took longer (that's not a complaint in any way, shape or form and wouldn't stop me from booking again) The rooms were ample size and clean. Definitely consider coming here again!

- Chris, December 2025
Gemma August 2025

“The property was dirty we had to clean plates and cutlery and pans before using, bins were dirty covered by plastic bags to hide the dirt.”

Safety concerns the bed ( someone did come out to tighten and in his words wow this is loose) Sofa ( wicker) failing apart and my husband cut his finger on it. Mould to both bathrooms and therefore stale smell to the home Dirty toilet brushes, dirty handrails and bed frames Dinning chairs dirty Fridge was not fit for purpose, it kept freezing food therefore food waste regarding salad items. Also was dirty and rushing along the bolts/hinges Washing dryer did not work, but also no instructions to even try and navigate how to use it At the time of booking the pool at the neighbouring hotel was in use, but on arrival it has been stopped and looking on line after the booking pictures of the pool access and details had been removed we were not made aware. This was a perk and a direct reason why we paid what we did originally! It was however an excellent location! And was well stocked with items despite being dirty. I would recommend this property to be paused for rental and a deep clean/attention to detail be made.

- Gemma, August 2025

Thank you for bringing all these points to our attention It’s very upsetting to read especially as we pay to have our property cleaned, maintained and managed Our end of terrace holiday home is ideally situated between Lyme and Charmouth - we love it there! We have contacted the management company Property Owner
Maura June 2025

“TV was not working kept showing no signal fixed after 4 days property dusty and cupboards spilt coffee cups stained kettle lid not staying down and steam coming out (replaced after 4 days).”

Microwave greasy. down stairs bathroom/shower no curtain bath metal and dangerous very slippy needs mat Wicker conservatory furniture in lounge together with another settee upstairs bed falling to bits. Agents help to resolve problem after 7days but with the problems spoilt holiday

- Maura, June 2025
Jim January 2025

“Stayed here for a month whilst working in Lyme Regis.”

Very quiet location but easy to get to local attractions, if required. Local convenience shops within a coule of miles in Charmouth and Lyme Regis. Plenty of parking right outside property. Comfortable beds and house well stocked with cooking utensils, cutlery and crockery. Good quality shower. We had an issue with electric heater in lounge not working (and during a very cold spell, the house was freezing) - called maintenance and whilst the heater wasn't fixed a replacement was there within a few hours. Kettle needs to be replaced as very difficult to open to fill. Stayed out of season so main hotel was not open but overall, a lovely place to stay.

- Jim, January 2025
Derick September 2024

“To much furniture, all old and needed to be replaced, shower cabinet needs to be replaced.”

- Derick, September 2024
Barbara September 2024

“Yes, I had a nice short break in your comfy cottage, both of your small lamps on the dresser were out of action no bulbs present 2 change the duds for.”

No batteries 4 the remote for the music system, luckily I had 2 that were ok. No tea towels present. Apart from that, I had a very nice break thank you

- Barbara, September 2024

Hi thank you and I’m really sorry to read that were issues with the batteries and tea towels. I will contact the letting agents immediately about this We love Fernhill. It’s been in our family for 15 years and we cherish the settings, the scenery and all that Dorset has to offer Thank you for your review Property Owner
Stephen August 2024

“Kitchen cupboard door needs attention, and kettle.”

A freezer compartment would be useful. Having a coffee table with a flat surface is safer for avoiding spillages. Your instructions for (bath) water heating would be improved by mentioning red light (red light = on?) Swimming pool availability? It wasn't a big problem for us but it seemed like it had been unavailable for a while.

- Stephen, August 2024
Dion June 2024

“Hi there, We stayed from 29 th of June until the 7 th of July.”

The house was really dirty when we came in. Doghairs were everywhere. We found a dirty a dirty sock and even a hard dried out sausage under the couch. The water boiler was full of fungus, the plates and glasses in the kitchen were not clean at all.There was no warm water in the kitchen to do the dishes! The beds were really sweaty, felt like we were wrapped in a plastic microwave..there was a broom..a plastic one with a big dent in it.Used it twice and it snapped. We even had to buy our own pans because the ones in the house were dirty and scratched. This is really risky for your health!! We were glad we left after a week. The environment was lovely but i wouldn't even recommended this house to my worst enemy.

- Dion, June 2024

Hi sorry to read your comments and honestly I am shocked. We’re with an agency and pay a lot of money to have our holiday home professionally cleaned and all linen is changed with fresh towels. We shall put in a formal complaint now. I’m confused by the comment re the boiler - full of fungus? We will speak to the holiday letting company as we don’t know how you can access the boiler. We also have copious amounts of hot water so again I don’t understand this comment either Fernhill is beautiful and it’s a special holiday home for us and our family. I’m sorry you didn’t enjoy your time there. We appreciate the feedback and will be contacting the letting agency now. Property Owner
Gillian May 2024

“No access to the garden from the house, you had to walk around a slippery path and up 3 steps to get to it.”

Uncomfortable cane furniture, nowhere to stretch out after a long day walking. Bed uncomfortable, no bedside table or lamps so when you turned out the main light you had to fumble in the pitch black to get to bed. We couldn’t get the Oven to work even with the few instructions provided. The microwave sounded like it was on its last legs! DVD player didn’t work. No problem with cleanliness.The hotel nearby isn’t dog friendly. Lovely location but uncomfortable house. We cut our holiday short by 1 day as we couldn’t face it any more.

- Gillian, May 2024
Maria October 2023

“We enjoyed our stay.”

Good location for us. The property was comfortable. A few items require a bit maintenance. The hotel took a booking for use of the swimming pool. It wasn't as expected: not evidently heated and there dead amphibians and worms in the pool... (Maybe it should be advertised as summer use only, as there appeared to be lack of maintenance?)

- Maria, October 2023
Mark September 2023

“Potential to be great but let down by the cleaning, all rooms have cobwebs etc around coving/ceilings and downstairs smelt very musty, facilities were good with an additional downstairs bathroom,kitchen small but ok but do need to somehow get an ice box or freezer, living room feels cluttered with all the varying furniture, but as said could be great if few issues resolved.”

- Mark, September 2023
Tracey July 2023

“A nice little house.”

We felt that there could have been more comfortable seating in the lounge as we were a group of 4 adults. Also there was no cheese grater or a choppping/bread board. Alot of the mugs had tea stains. Could do with sterilising and there were alot of cobwebs around the property so cleaning could have been better. Overall we enjoyed our stay. A lovely little spot.

- Tracey, July 2023
Gillian May 2023

“We couldn't work the oven or the microwave.”

We eat out on Saturday night so we didn't know. When I rang for help on Sunday, I spoke to a lady on the phone who was very apologetic but couldn't help as the office was closed. On Monday, a very nice man called Mark came around and showed me how they worked. Apparently he is on call 24/7. The cottage was more rural than we expected. We had wonderful weather and we really enjoyed Lyme Regis

- Gillian, May 2023

We're sorry to hear that you had an issue working the oven and that this wasn't passed onto our local our of hours maintenance team. We hope this didn't spoil your stay. The Lyme Bay Team Property Owner
Renate May 2023

“War alles wunderbar!”

Schöner Platz und viel Grün rundum, sehr erholsam. Einzig der defekte Toaster hat uns Schreckminuten beschert, als der Feueralarm wegen der Rauchentwicklung losging ;-)

- Renate, May 2023
Catie October 2022

“Thank you for the welcome pack - much appreciated.”

House was in a good spot, perfectly placed for our Coast Path walking. It was just the right size for three sisters, and easy to warm up. Kitchen better equipped than some larger houses we've stayed in. Bus stop on the road right outside the complex was really useful. When we had an issue with finding the light switch (!) the Sykes out-of-hours respondent was super helpful - thanks. A couple of things would make it even more comfortable: There's a strong smell of dog, which must be fairly constant given the Febreze provided. If you got rid of the throws on the sofas, it would help a lot. We didn't use the bigger sofa at all as the smell was so strong. The mattress on the small double is the squeakiest I've ever encountered. A folder of info about the house itself - eg. how the cooker, microwave etc work, would be more useful than the Lyme Bay generic folder. In fact, we were confused to find that the house is managed by LB Hols when we'd booked via Sykes. I'm sure there's a good reason, but it would be good to be told. Thanks.

- Catie, October 2022
Martin September 2022

“Whilst the location was lovely and we enjoyed the deer in the garden it was not a particularly comfortable experience.”

The furniture downstairs and throws on them left a lot to be desired. The second double bed was also uncomfortable and we couldn't open the wardrobe door. I feel there were too many "things" downstairs that also made the space look cluttered. Apart from this our stay was a good one in a wonderful area that we enjoyed exploring. Thank you Jayne and Martin

- Martin, September 2022
Susan September 2022

“Would have found a small freezer compartment useful.”

- Susan, September 2022
Andrew September 2022

“This was a lovely quiet cottage and kept very well.”

My husband was ill the whole week we were there and therefore we were in it much more than we would have been and found it very peaceful with everything we needed - perhaps minus freezer, but the beds were very comfy (if noisy/squeaky on the one double bed!) We wouldn't hesitate to return or to recommend it to anyone else.

- Andrew, September 2022

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Summary

Three bedrooms: 1 x double, 1 x small double 1 x bunk
Shower room with walk-in shower, basin, and WC
Ground-floor bathroom with bath, shower over, basin, WC, and bidet
Kitchen
Living/dining room
Electric central heating
Electric oven and hob, microwave, fridge, washer/dryer
TV, Wifi, DVD player, radio
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Allocated parking for 1 car, additional off-road parking on-site for several cars
Front lawn, rear multi-level garden with gravelled area, decking, and furniture
One well behaved dog welcome but must be kept downstairs
Sorry, no smoking
Shop 1.1 miles, pub 1 mile, beach 1.5 miles
Note: No freezer/ice-box Note: A maximum of 4 adults and 2 children at this property
Note: the second double bed is only accessible from one side
Note: the bunk room is only suitable for children under the age of 12
Note: Check-in from 4pm, check-out by 10am

The property

52 Fernhill Heights is a fabulous three-bedroom holiday home located on the edge of the lively seaside community of Charmouth, Dorset. The home accommodates up to four adults and two children and is perfectly situated near the beaches, a variety of facilities and local attractions, and is within an Area of Outstanding Natural Beauty. The property also offers a well-equipped kitchen and adaptable sleeping configurations to fulfil all self-catering needs. Prepare meals with the helping hand of the well-equipped kitchen, filled with all necessary appliances, before assembling around the dining table to arrange your itinerary. Head outside to your very own patio area, to enjoy a spot of alfresco dining, or unwind in the homely sitting room with the radio playing in the background. Complete your evening routine in the ground-floor bathroom or first floor shower room, before retiring to one of the three tastefully decorated bedrooms; there is one double bedroom, a small second double bedroom and a bunk room, suitable for the younger members of your group. When you’re ready to explore, head into Charmouth to take advantage of the variety of restaurants, shops, and pubs nearby before taking the opportunity to try fossil hunting at Charmouth Beach. Local family friendly attractions such as the Lyme Regis Museum, Dinosaurland Fossil Museum, Lyme Regis Marine Aquarium, and The Cobb Harbour and sandy beach, are all a short car or bus journey away. In nearby Axminster, pay a visit to the Axe Valley Wildlife Park, for a wonderful family day out or for the avid walkers, why not take a coastal walk along the Jurassic Coast, a 96-mile-long World Heritage Site. Make memories in Dorset by booking 52 Fernhill Heights.

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About the location

CHARMOUTH

Lyme Regis 2.5 miles; Axminster 5.5 miles; Bridport 6.5 miles.

Charmouth is an unspoilt seaside village, set in an Area of Outstanding Natural Beauty with a fantastic beach, world renowned for its fossils on the famous Jurassic Coast. Explore the South West Coastal path with beautiful countryside and coastal views. Lots of great walks around Golden Cap, Langdon Hill and Stonebarrow Hill. Lyme Regis has breath taking scenery, beautiful gardens and cobb wall around the harbour. Plenty to do and see with the beach, fishing, sailing, shops, restaurants, pubs, tearooms, museums, theatre and a fossil hunter's paradise.

We have been made aware that the local gas network are undertaking work near the property over October and November, while the information that we have is limited, we encourage you to reach out to the local office before booking to discuss further.

This property offers the following short breaks:

Winter
Off-season
Last minute

Charmouth, Dorset (Ref. 1112256)

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Features

Reviews & Ratings

“We made a last minute booking (day before!”

“The property was dirty we had to clean plates and cutlery and pans before using, bins were dirty covered by plastic bags to hide the dirt.”

“TV was not working kept showing no signal fixed after 4 days property dusty and cupboards spilt coffee cups stained kettle lid not staying down and steam coming out (replaced after 4 days).”

“Stayed here for a month whilst working in Lyme Regis.”

“To much furniture, all old and needed to be replaced, shower cabinet needs to be replaced.”

“Yes, I had a nice short break in your comfy cottage, both of your small lamps on the dresser were out of action no bulbs present 2 change the duds for.”

“Kitchen cupboard door needs attention, and kettle.”

“Hi there, We stayed from 29 th of June until the 7 th of July.”

“No access to the garden from the house, you had to walk around a slippery path and up 3 steps to get to it.”

“We enjoyed our stay.”

“A nice little house.”

“We couldn't work the oven or the microwave.”

“War alles wunderbar!”

“Thank you for the welcome pack - much appreciated.”

“Whilst the location was lovely and we enjoyed the deer in the garden it was not a particularly comfortable experience.”

“Would have found a small freezer compartment useful.”

“This was a lovely quiet cottage and kept very well.”

Summary

The property

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About the location

CHARMOUTH