“The Penthouse is absolutely perfect for two to four people - it has everything you need, enough space to spend a rainy day inside and nothing can beat the spectacular view of the Golden Cap from the southern balcony!”
We enjoyed our stay immensely!
The only tiny remark I have is that Lyme Bay Holidays please clarify in the booking confirmation / key collection notice, that the key safe for the Penthouse is located directly at the building, not at the agency offices like with other properties. That information would have saved my friends and I about an hour of trying to get the key out of the wrong safe, calling the help hotline and having to wait for assistance (after an 18h day driving), only for them to ...
We enjoyed our stay immensely!
The only tiny remark I have is that Lyme Bay Holidays please clarify in the booking confirmation / key collection notice, that the key safe for the Penthouse is located directly at the building, not at the agency offices like with other properties. That information would have saved my friends and I about an hour of trying to get the key out of the wrong safe, calling the help hotline and having to wait for assistance (after an 18h day driving), only for them to tell us that we were standing in front of the wrong key safes. I have booked other properties via Lyme Bay Holidays before, where the key safe was always at the office building, so I assumed the same for this property. I feel this could be made clearer in the key collection note shortly before the stay.
Nevertheless, the long day driving and the late night arriving were forgotten once we got up the next morning to be welcomed by the marvellous view of Lyme Bay and the Golden Cap, so we will certainly be back :)
