Waterloo Place | Charmouth | Dorset And Somerset

Customer rating

4.2★

2 Guests
1 Bedroom
1 Bathroom
Pets Yes
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Features

Ground floor bedroom
Washing machine
Seaside
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

26 Customer Review(s)

Lynne
September 2025

“A compact flat in a great location.”

10 minutes walk to the beach. Parking is on the street. Not ideal. I got my wing mirror damaged on the second night. The shower is fairly useless. Water flow is very weak and very hard to get the temperature comfortable. The flat was great for 1. World be cramped for 2. My biggest issue is that the flat smelt musty and damp which was quite unpleasant at times.

10 minutes walk to the beach. Parking is on the street. Not ideal. I got my wing mirror damaged on the second night. The shower is fairly useless. Water flow is very weak and very hard to get the temperature comfortable. The flat was great for 1. World be cramped for 2. My biggest issue is that the flat smelt musty and damp which was quite unpleasant at times.

- Lynne, September 2025
Laura September 2025

“The property is well located, though finding parking was harder than anticipated given I was there out of season.”

Clearly not the fault of the owner but something to be aware of. On the whole the flat was clean but some areas had been missed. Generally it felt like the flat could do with some TLC - for example the shutters are broken, the back of a kitchen cupboard needed repairing, some of the cooking utensils were rusty/dull. The microwave is really awkwardly located so the door doesn’t open fully and pretty as it is, the fridge also makes an irritating noise which could do with fixing.

- Laura, September 2025
Judy September 2025

“Overall we were happy with our stay.”

We were able to park nearby and the flat was in a good location. The only thing we would make other guests aware of is noise from the road especially morning and late afternoon.

- Judy, September 2025
Sarah July 2025

“We had a lovely time staying in Waterloo Place.”

It was a great location and we had everything we needed. Thanks for the welcome pack which was great, especially the biscuits!

- Sarah, July 2025

Great to hear that you enjoyed your stay at Waterloo Place in Charmouth ! Property Owner
Clare July 2025

“The flat was SO dirty and in desperate need of a deep clean.”

Pasta sauce splattered up the kitchen cupboard. Dirty work surfaces, taps, kettle splattered with food. Hob covered in crumbs and dials greasy & dirty. Bedside tables dusty. Headboard thick with dust. Shelves in bedroom so dirty we left our clothes in our suitcase. Venetian blind on bedroom door has clearly not been cleaned in a very long time as so dusty. Plug sockets & switches throughout are greasy & dirty. Bathroom bin rusty & doesn’t open. Thick dirt & dust under cabinet & skirting boards in bathroom. Extremely unpleasant smell in the flat. We had to sit with the front door open. We discovered it came from the large cupboard in the living room, which is crammed full. On opening the door I gagged at the smell. The doors of this cupboard are covered with dust and hairs. The bedroom needs a blackout blind as in July the sun streams in at 4:30am so don’t expect a restful stay. The shower is either scalding hot or extra scalding hot & needs servicing. We book Sykes cottages as they are always of the highest standard. This property fails on all levels.

- Clare, July 2025

I am the owner of Waterloo Place and am most disappointed to read your review. The cleanliness is extremely uncharacteristic of the service that the agency provides and I have alerted them seeking an explanation. The shower taps have since been changed, as a consequence of your feedback. The limescale is so aggressive in Charmouth I believe. I note that you have marked the property incredibly low on all areas, rightly so, it seems, for the cleanliness. I am not sure that is quite fair around the accuracy of listing, comfort or facilities. Reviews like this are incredibly damaging for single property owners like myself, but it is your lived experience that counts. I hope that you made the office aware during your stay, so that they could rectify your findings immediately. I am genuinely sad that you did not enjoy your time at Waterloo Place. Property Owner
Helen June 2025

“Lovely flat with everything we needed.”

Parking a little tricky at times but did eventually always find a space. Pub just down the road is a little gem

- Helen, June 2025

Ahhhh really pleased to hear that you enjoyed your stay. It is such a beautiful area. Property Owner
Michael May 2025

“Amazing holiday home,with all amenities within walking distance, Waterloo Place is well presented and is very well equipped on The welcome pack is the best we have received, many thanks for our stay.”

- Michael, May 2025

Thank you for your glowing review and I’m thrilled that you enjoyed your stay at Waterloo Place. Do visit again! Property Owner
Thomas April 2025

“Schöne gemütliche Ferienwohnung im Ortskern von Charmouth.”

Zu den Geschäften, dem Pub und dem Strand sind es nur wenige Gehminuten (Parkplätze in Strandnähe alle gebührenpflichtig). Parken direkt an der Ferienwohnung nicht möglich. Man findet aber an der vorbeiführenden Hauptstraße Parkplätze.

- Thomas, April 2025
Heather April 2025

“A lovely stay, lots of items to make the stay self catering and comfortable.”

- Heather, April 2025
Dawn November 2024

“Thank you for a lovely comfortable stay.”

Brilliant location with everything we needed. Close to local shop and pub made for a perfect break.

- Dawn, November 2024

Lovely to hear that you have had a great time. Visit us again! Property Owner
Charlene August 2024

“Was lovely and clean and we had a goodie bag with some lovely biscuits, ...”

Was lovely and clean and we had a goodie bag with some lovely biscuits, flapjacks etc All were made in local doset bakerys

- Charlene, August 2024
Andrew August 2024

“Perfect for a short break.”

Handy to visit Lyme Regis via the regular bus service with stops nearby. Enjoyed the Royal Oak pub a couple of hundred yards down the road.

- Andrew, August 2024
Jos July 2024

“Nice flat, very clean and comfortable.”

The only thing we missed was an outsider space to sit.

- Jos, July 2024

Many thanks for your visit and review. I note that you have marked low on facilities and mention no available outdoor space…but the flat does not mention or allude to having an outdoor space so I’m unsure what I can do or why you have expressed disappointment on this through your grading. Property Owner
Katy May 2024

“The flat was dirty - there were crumbs on the sofa, rice on the side in the kitchen, half of a false eyelash on the steps and someone's hair and hairband in the bathroom.”

There was dirty cutlery and crockery. There was a pile of dirt under the sofa. The bedroom as no ventilation as you cannot open a door or window and hence there is mould on the bottom open shelf. As there is no chest of drawers you would be hoping to use the open shelves but I wouldn't recommend it because of the mould. There were 2 broken hangers for your clothes which must hang behind the door. The bedroom is too light (no black out curtains) and too noisy (you sleep a few feet from the loud fridge) so take earplugs and an eyemask. The kitchen bin and bathroom bin are both broken. Huge folder full of info you could google but no instructions for the heating.

- Katy, May 2024

Really sad to read your negative comments, especially around the poor level of cleaning. That is irregular but obviously something that you regrettably experienced. I supply multiple wooden hangars which live in the main room cupboard. I’m not aware that any have been broken. A hanging rack is on the bedroom wall if guests want to hang light items. A cupboard is in the bedroom for clothes storage. Mold is a worrying comment for Summer…ventilation for the bedroom is via the fan in the bedroom window plus purpose vents in the escape door. My cleaners have not reported mold, so that alarms me. The heating is controlled by the NEST unit…turn to increase temperature and call for the heating to start. Hot water is on demand. Despite your disenchantment with the property, I hope that you enjoyed your stay. Property Owner
Janet April 2024

“Great little property .”

Clean , lovely treat bag and milk in fridge on arrival . 10 min walk to Charmouth beach, fossils and sea glass aplenty . Lovely Chip shop , pub , convenience store all walking distance . Parking an issue - as no designated area - had to park away from property around corner up the hill a couple of times . We set the smoke alarm off with toaster - only way to ventilate property appears to be bathroom window and opening the door . If you love fossils and searching on the beach , overall it’s a great place to come and stay x

- Janet, April 2024
Shiree March 2024

“Great place for a couple of nights away, compact, clean & tidy.”

the welcome gift was a lovely surprise, thank you!

- Shiree, March 2024

Thank you for your lovely review. I hope you visit Waterloo Place again and enjoy the delights of Charmouth Property Owner
Jo March 2024

“Thank you for letting us stay in your apartment we had a lovely time and the location was perfect for the two walks we completed.”

Also the tea, coffee milk and other goodies were a welcome surprise! Thank you

- Jo, March 2024

Glad to hear that you enjoyed your stay! I hope that we see you back again. Property Owner
Patricia February 2024

“Lovely little apartment and in a good position for access to the beach and starting walks.”

The apartment is great if you’ve got a dog as it has tiled floors and therefore easy to clean, although no outdoor space this didn’t bother us as I wandered down to the beach for an early morning stroll. It is close to The Royal Oak, a very nice pub for lovely meals and within easy walking distance. All in all an ideal bolt hole for exploring this lovely area.

- Patricia, February 2024
Karim February 2024

“We had a very comfortable time in your tastefully decorated property.”

All the facilities were very convenient and in good working order. The ideal central location on The Street in Charmouth plus its close walk to the sea added to the charm of our stay. The gift pack was a much appreciated surprise.

- Karim, February 2024
Susan August 2023

“The bedroom is quite small with no opening windows(only the glass in a locked door ) no wardrobe or real storage.”

Parking was very difficult which was a problem for us as my husband has limited mobility, may be not an issue out of season .Also be aware the flat is at the top of the hill away from all facilities, certainly got my exercise. Otherwise very well equipped with plenty of towels etc and a lovely welcome gift bag . There is a fabulous comfy large sofa , perfect for lounging on . We had a lovely week overall, good value , but wouldn’t return , not ideal for us .

- Susan, August 2023
Paul July 2023

“The property itself was comfortable and well provided.”

Welcome pack was good. Concerns: Location: Issues with parking in summer, ventilation (limited opening windows), light (heavy blinds as on main road). Limited instructions re appliances (manuals were complicated - we never did work out the heating system). Refuse disposal appeared to be a different day from everyone else in the street. The drain blockage was distressing but dealt with very promptly - regular maintenance might be useful.

- Paul, July 2023

Thank you for your comments. The apartment is on a commercial waste collection scheme, so has different arrangements to residents. We ask guests to follow the rubbish instructions within the Welcome Folder. We will review our instructions for the use of the heating system to ensure they are easy to follow. We hope you enjoyed your stay. The Lyme Bay Team Property Owner
James July 2023

“The accommodation had everything we wanted and in a location that suited us!”

- James, July 2023
Chris July 2023

“Waterloo Place is a lovely ground floor property with everything you need and more, it's very close to the beach and is located in a lovely little town with lots of friendly people.”

Will be looking forward to staying there soon in the near future.

- Chris, July 2023
Keith May 2023

“We enjoyed our stay at Waterloo Place and hope to return again.”

We have used Lymebay Holidays for many years, and we find we are very well supported by the team at Lymebay Holidays. Waterloo Place is a cleverly laid out flat which is very clean and well looked after. We particularly enjoyed the welcome pack, thank you.

- Keith, May 2023
Sarah April 2023

“Had a lovely long weekend at this cottage.”

It was well equipped and clean and the location was perfect, we loved the village feel and being able to walk to the beach. Would highly recommend

- Sarah, April 2023
Pakie October 2022

“A lovely place Loved the sette can l have it hot water very hard to work no ...”

A lovely place Loved the sette can l have it hot water very hard to work no proper place for the dog witch we needed it need hand rail on bath thank you very much for goodey bag PD

- Pakie, October 2022

You are right, it is a fabulous sofa and makes it hard to venture out into Charmouth as it is so comfy! Thanks for the comment about the hot water....strangely the pressure has decreased and I have the plumber who installed the boiler visiting shortly to investigate. I hope that you consider visiting again. Property Owner

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Summary

Ground-floor apartment
One double bedroom
Bathroom with bath with shower over, basin and WC
Open-plan living space with kitchen, dining area and sitting area
Gas central heating
Electric oven, grill and hob, microwave, American-style fridge freezer, washing machine/tumble dryer, Smart TV, Wifi - PlusNet Unlimited Fibre
Fuel and power inc. in rent
Bed linen and towels inc. in rent
On-road parking, not allocated
One small well-behaved dog is welcome
Sorry, no smoking
Shop 0.3 miles, pub 0.2 miles
Note: There are some internal steps so please bear this in mind when booking
Note: Children are not allowed to stay at Waterloo Place
The bedroom window is non-opening

The property

Situated on the western side of the coastal village of Charmouth, just a few miles from Lyme Regis, is this modern, ground floor apartment providing very good quality accommodation. Refurbished and furnished in a contemporary style the apartment is within walking distance of the village shops, pubs and restaurants and the famous fossil beach. Whilst the property does not have designated parking there is free on-road parking available nearby. A welcome pack for your arrival ensures a great start to your holiday and will include milk, tea and a selection of locally sourced produce and treats. Cosy and compact this is a wonderful retreat from which couples can relax and enjoy this unique part of Jurassic Coastline and all it has to offer. Please note: A maximum of 1 small/medium dog is accepted. The bedroom window is non-opening GROUND FLOOR (step for access - some internal steps) Open plan lounge, kitchen and dining area Bed 1: Double bed Bathroom: Large bath, shower over bath, w.c and wash-basin GENERAL INFORMATION Utilities included Parking on-road nearby - not allocated Linen and Towels included - beds made-up FACILITIES Smart TV WiFi – Sky Super Fast Fibre Electric oven/hob American style fridge/freezer Washer/dryer Gas central heating Microwave

Floorplans

Floorplan

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About the location

Charmouth

Charmouth is an unspoilt seaside village, set in an Area of Outstanding Natural Beauty with a fantastic beach world renowned for its fossils on the famous Jurassic Coast.

Note: There are some internal steps so please bear this in mind when booking. Note: Children are not allowed to stay at Waterloo Place

This property offers the following short breaks:

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Features

Reviews & Ratings

“A compact flat in a great location.”

“The property is well located, though finding parking was harder than anticipated given I was there out of season.”

“Overall we were happy with our stay.”

“We had a lovely time staying in Waterloo Place.”

“The flat was SO dirty and in desperate need of a deep clean.”

“Lovely flat with everything we needed.”

“Amazing holiday home,with all amenities within walking distance, Waterloo Place is well presented and is very well equipped on The welcome pack is the best we have received, many thanks for our stay.”

“Schöne gemütliche Ferienwohnung im Ortskern von Charmouth.”

“A lovely stay, lots of items to make the stay self catering and comfortable.”

“Thank you for a lovely comfortable stay.”

“Was lovely and clean and we had a goodie bag with some lovely biscuits, ...”

“Perfect for a short break.”

“Nice flat, very clean and comfortable.”

“The flat was dirty - there were crumbs on the sofa, rice on the side in the kitchen, half of a false eyelash on the steps and someone's hair and hairband in the bathroom.”

“Great little property .”

“Great place for a couple of nights away, compact, clean & tidy.”

“Thank you for letting us stay in your apartment we had a lovely time and the location was perfect for the two walks we completed.”

“Lovely little apartment and in a good position for access to the beach and starting walks.”

“We had a very comfortable time in your tastefully decorated property.”

“The bedroom is quite small with no opening windows(only the glass in a locked door ) no wardrobe or real storage.”

“The property itself was comfortable and well provided.”

“The accommodation had everything we wanted and in a location that suited us!”

“Waterloo Place is a lovely ground floor property with everything you need and more, it's very close to the beach and is located in a lovely little town with lots of friendly people.”

“We enjoyed our stay at Waterloo Place and hope to return again.”