“We were really disappointed with our stay at Heather Bank.”
There was a damp smell as soon as you walk in the property. There is mould around doors and windows. The shower is horrendous and needs updating. Woodlice crawling everywhere. The garden is overgrown and very untidy. And to top it off, in the listing I t says Sea view, well there is no sea view what so ever so the accuracy of the listing is as far from true as you can get. Taking all this into account there is no way we would have booked this property for a stay. I’d booked to take my Parents away with their Grand Children and it was embarrassing!! I’d like someone to contact me as after staying with Lyme bay before, this was extremely disappointing!
Dear Guests
I'm sorry you were disappointed, there are no sea views at Heather bank. After investigation into this we have found that there was a listing error on the websites, which has since been corrected by the Lyme Bay Office.
We found no smell of damp, nor woodlice?
I'm afraid the garden which is very often complimented does not look it's best in the Autumn and the grass is often too wet to mow and is not mown anyway over the Winter months.
The internal decoration can look a little worn by the end of the season, we do not get an opportunity to redecorate until the Winter. This Winter we are repainting and changing the shower.
Martin Williamson.
Property Owner
