“The property was really nice, but the large bedroom in the front had NO heating and the towel rail did not work either - and that is not acceptable, although the Lyme Bay man got the heater going but not the towel rail as that needed a new part.”
This is winter and those things should be sorted before someone goes, after all you are charging a lot of money to not have near on perfection. There is also damp in the downstairs front room and the top bathroom where the painted is coming off the wall quite badly.
This is winter and those things should be sorted before someone goes, after all you are charging a lot of money to not have near on perfection. There is also damp in the downstairs front room and the top bathroom where the painted is coming off the wall quite badly.
Thank you for your feedback. We are sorry about the heating on arrival but glad to see that our maintenance team attended quickly and resolved as much of the problem as they could. The property has since been decorated throughout to a high standard and one of the bathrooms has been replaced. We appreciate you taking the time to leave your comments and hope to welcome you back to Dorset another time.
The Lyme Bay Team.
Property Owner