“We love Lavender Cottage and had a pleasant week (Aug 10 - 17, 2024).”
However...on arrival,
* the dishwasher was full and still hot which meant having to do some work drying and sorting etc.
* the downstairs toilet button was broken necessitating having to remove the cystern lid and flushing from the inside by depressing the flush mechanism. Not happy about this.
* some of the cutlery in the draw had clearly not been washed properly and some had food clearly visible on them (photo available). This was very embarrasing as we had a friend staying with us.
* the blind in the single bedroom was broken meaning it had to remain in the up position. A bedsheet had to be used to hang over the blind.
We were wanting to return in October for a week but probably will not now. Very expensive cottage and beautiful etc. but we were very disappointed for the above reasons.
Thank you for taking the time to leave feedback, so glad to hear you loved the property. However, we appreciate that there were a few hiccups on arrival. Please rest assured that this has all been brought to the attention of the Housekeeping and Maintenance Team so it can be acted upon. It is certainly not how we wish guests to find a property so we will ensure that this is rectified. We hope you will return in the future. Thank you again for your comments, it is very important to us.
Property Owner
