“Hello, we have stayed in the flat 3 times, and were looking forward to our stay, despite it being rather expensive.”
However, there were a few items which made our stay much less enjoyable than previously. The dishwasher was broken and despite reporting this and a maintenance visit., it was not fixed during our stay or presumably for the following guests. Also, we had not been notified that below us was a noisy building site with drilling and sanding throughout the day from 730am, which rather ruined our stay. Also the front door was dead locked whilst we were inside which was a serious risk to life safety in ...
However, there were a few items which made our stay much less enjoyable than previously. The dishwasher was broken and despite reporting this and a maintenance visit., it was not fixed during our stay or presumably for the following guests. Also, we had not been notified that below us was a noisy building site with drilling and sanding throughout the day from 730am, which rather ruined our stay. Also the front door was dead locked whilst we were inside which was a serious risk to life safety in the event of a fire.