“Holly Cottage is beautifully furnished, quiet, very clean and extremely comfortable.”
There were a few shortcomings; there is no iron or ironing board in the property, no tea pot, and a lack of wine glasses. While we knew there was no dishwasher it seems an oversight that a property of this standard doesn’t have a dishwasher. Of all the holiday accommodations we’ve stayed in this one did seem lacking in the provision of additional amenities, e.g there was no welcome pack. It would have been good to have had a few basics provided like salt and pepper and shower gel.
I also ...
There were a few shortcomings; there is no iron or ironing board in the property, no tea pot, and a lack of wine glasses. While we knew there was no dishwasher it seems an oversight that a property of this standard doesn’t have a dishwasher. Of all the holiday accommodations we’ve stayed in this one did seem lacking in the provision of additional amenities, e.g there was no welcome pack. It would have been good to have had a few basics provided like salt and pepper and shower gel.
I also feel it would be good to consider the waste of individual washing up liquid tubes and sponges that shed plastics …this is a coastal location and maybe more thought could be given to caring for the local environment than the convenience and waste of washing up packs.
There were no instructions for the hob or oven that some might find difficult to use. The guide book in the house was outdated with many businesses no longer trading.
I think that there could be a little more clarity regarding whether it is Lyme Bay holidays or Sykes you are contacting, there seems a lot of confusing cross branding.
On arrival we found the front garden covered in waste from the bin bags left out. Seagulls are an issue in Lyme but maybe a proper dustbin would help! Clearing up refuse was not the ideal start to our break.
There was a lot of debris around the back door, plastics, leaf litter and other debris that looked like it had been there a while.
My main gripe is the total lack of support from Sykes. We tried ringing different numbers provided, no reply even after long waits. We sent a message via WhatsApp and while it said someone would be in contact we heard nothing. Absolutely awful service.
Overall a beautiful little cottage that the owners have clearly put a lot of care and love into that a few little improvements would make absolutely perfect.