“After having an enjoyable week last year at Wellhayes, we subsequently booked two separate trips again for this year - one in July and a second in August.”
We decided to book the property partly due to the great location, but in large, due to the stunning views across the bay - looking out to the beach in one direction and the harbour in the other.
Unfortunately, on arrival this year we were hugely disappointed to find the garden so overgrown that there was a restricted view from one side and practically no view the harbour side. We had feared this might be the case after reading some of the recent reviews, but we just assumed given it was ...
We decided to book the property partly due to the great location, but in large, due to the stunning views across the bay - looking out to the beach in one direction and the harbour in the other.
Unfortunately, on arrival this year we were hugely disappointed to find the garden so overgrown that there was a restricted view from one side and practically no view the harbour side. We had feared this might be the case after reading some of the recent reviews, but we just assumed given it was peak season summer holiday that this would have by now been actioned - the main reason for us booking an apartment with a terrace is to get the sea views - it's what we are paying for - we could of course have booked a much cheaper apartment in the backstreets, had a view not been so important to us.
We would like to ask that this could be looked at before arrival of our second week's holiday in August, as having an outdoor space that is usable and scenic is a huge part of our holiday.
Please can you let us know if this will be actioned, as we would definitely not have re-booked Wellhayes had we been advised the view was not going to be available for both trips.
Thank you.