Hazelwood 4 @ Pinewood Retreat

Customer rating

4.4★

4 Guests
2 Bedrooms
2 Bathrooms
Pets No
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Features

Swimming pool
Off road parking
Ground floor bedroom
Garden / Patio
Washing machine
Dishwasher
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

15 Customer Review(s)

Cherish
September 2024

“Gorgeous place to stay immaculately clean.”

Quiet and secluded but close to the beach ❤️

Quiet and secluded but close to the beach ❤️

- Cherish, September 2024
Roy September 2024

“Ideal lodge contained everything that was required.”

It brought back happy memories having stayed on the site last year with my late wife. This time a nice comfortable few days with my daughter.

- Roy, September 2024
M August 2024

“On a two night stay, we entered the property at 4pm on Saturday to the overpowering smell of sewage coming from the main bedroom - this was traced to ensuite toilet.”

Flushed toilet and ran taps but could not stay in property with the smell so went out. Returned to sewage smell so had an uncomfortable night's sleep on the sofa while ensuite door was left closed. Contacted customer support and after a long wait to get through was told no help available until Monday morning, after we were due to leave. Thankfully the smell subsided the next morning, but at £250 per night this is unacceptable treatment of customers. Positives - good indoor swimming pool, well appointed furnishings (although some bathroom components were loose), clean, modern property.

- M, August 2024

Thank you for your feedback. We are sorry to hear this, the Park Manager has since been in contact to advise that the fields behind the lodge were muck sprayed the day of your arrival and that the toilet is in good working order. We apologise for any inconvenience but as I am sure you can appreciate, the lodge is located near open country side which is farmed by a local farmer. Thank you for your comments. Property Owner
Nick August 2024

“Advertised with WiFi but this doesn't actually work.”

The park need to upgrade their network as it is not currently fit for purpose. Pack plenty of books because you won't be able to get online, there is no mobile signal either. The double bed is in the process of collapsing with large dents where the springs are giving up. It was probably quite comfortable at one point but not anymore. The level of cleanliness was variable, the hard floors were clean but the carpeted areas don't seem to have been hoovered before we arrived. Pinewood retreat itself was pretty and pleasant, the swimming pool was well maintained and the indoor pool was well heated.

- Nick, August 2024
John June 2024

“Hazlewood 4 is an extremely comfortable lodge to stay in.”

We have stayed in lots of cottages in our time but we couldn’t find any fault with this one! All the facilities are top notch and I want one of those wine fridges! The only omission was that we could have done with a clothes dryer to hang out wet swim wear. Also, we could have done with instructions on how to use the hob, but we worked it out in the end! Would definitely stay again.

- John, June 2024
Fern November 2023

“We had a lovely stay and would like to stay again however there are few things that need attention!”

- The double bed needs changing as it is worn, sinks and you can feel all of the springs - The single beds don’t suit/ fit adults, they are too short in length and very small - perhaps this should be advertised? - Please could you provide more coat hooks and some shoe storage. The storage cupboard near the door was full of stuff so we couldn’t use it - The ensuite shower has an issue with the tiles bulging and they will most likely come off the wall soon. When my husband had a shower he noticed a hole in the grout where the water was going in and behind. This was the large wall as you face the shower doors

- Fern, November 2023

We're pleased that you enjoyed your stay. Thank you for making some suggestions for improvements, we will look into these with the property owner. The Lyme Bay Team Property Owner
Leeanne October 2023

“The property was beautifully clean and felt like new.”

Comfy bed and sofa and very spacious. The welcome pack was lovely and we felt very at home. Our only issue was the fact there was no access to a high chair on site so feeding our daughter was difficult. We didn’t think of this prior but we made it work. Great location to explore.

- Leeanne, October 2023
Ian September 2023

“4 Hazelwood Pinewood Retreat: Just what we had hoped and planned for, quality accommodation, freedom no hotel could offer.”

This holiday was a trial for us making a break from package holidays abroad and overpriced British hotels that never offer value and seldom offer comfort the result was a massive success. Accommodation was spacious, modern, comfortable with a home from home feel, exceptionally well kept, private, with fantastic pool facilities. Many thanks for a great stay this facility is a credit to your vision and commitment, we totally agree that further additions to facilities would change a wonderful environment. King Regards Ian & Julie Chuter

- Ian, September 2023
Claire August 2023

“We had a lovely relaxing peaceful break at hazelwood 4 in pinewood retreat .”

We were blown away by the standard and quality of the lodge and its fixtures and fittings . We would highly recommend this lodge , the retreat and the communal 2 pools to families who enjoy a relaxing break in tranquility . We were so impressed we are even talking of booking another break there . Also a big thank you for the welcome back with local produce , we were so thankful we even left presents ourself for the cleaner / owner . Thank you again for our relaxing stress free peaceful week in pinewood retreat

- Claire, August 2023
Richard April 2023

“Very well equipped cottage and the addition of the welcome pack was a lovely touch.”

The only feedback we have is that the single beds are quite high for small children so parents may wish to bring bed guards. Our 3yo ended up falling out of the bed in the night so we had to put the mattress on the floor. Otherwise our stay was perfect. Thank you

- Richard, April 2023
Ian December 2022

“We found the lodge to be cold, there is obviously something wrong with the central heating, we had to use 3 convector heaters which were in a cupboard.”

The duvets were to lightweight and the family were cold overnight. The bath water did not heat to a temperature that was hot enough to bathe in for our disabled grandson in. The area is lovely to explore and lots to do. The pool is excellent. The on-site manageress Wendy was exceptional. Have given ir 4 stars as set in a lovely area of Devon.

- Ian, December 2022
Euan October 2022

“The WiFi on site was quite weak, so often had to not use it.”

The listing describes the TV as a smart TV, but without a strong network for the TV to connect to it can’t be a smart TV. The above 2 points are very minor as our stay was very relaxing and the kids loved the swimming pool.

- Euan, October 2022
Alan August 2022

“Disappointing quality and quantity of cutlery and crockery.”

Pool taken out of service for last 3 days with no reason given.

- Alan, August 2022
Jane July 2022

“Lovely lodge clean and everything you needed could not fault Bed and pillows were to soft for us but that’s a very personal thing.”

Would highly recommend to anyone

- Jane, July 2022
Jean July 2022

“Lovely lodge and area very very quiet All new and spotless We enjoyed a lovely quiet week”

- Jean, July 2022

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Summary

A 4 star Gold property
Set over a single storey
Two bedrooms: 1 x king-size with en-suite shower-room with walk-in shower, basin and WC, 1 x twin (2ft 6")
Bathroom with bath, basin and WC
Open-plan living area with kitchen, dining area and sitting area
Oven, hob, microwave, freezer, fridge, washing machine
TV, Wi-Fi included
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Parking
Decked seating area and communal gardens
Sorry, no pets, no smoking
Shop within 4.13 miles, pub within 0.61 miles
Please note: there is no travel cot or high chair provided at this property
Note: Children must be supervised at all times around the swimming pools
Note: The communal indoor swimming pool is open all year round (except for three days at Christmas) and the outdoor swimming pool has seasonal opening, so please bear this in mind when booking
Note: There is a launderette on site, charges payable
Note: Check-in from 4pm, check-out by 10am
Note: The electricity supply for the property is not capable for charging electric vehicle, so for safety reasons we ask that you do not charge electric vehicles from the property.Alternatively, there are EV charging points available in the Tesco and Aldi car parks in nearby Seaton

The property

Hazelwood 4 is a 4-star Gold lodge located within the well-maintained Pinewood Retreat holiday park, close to the Devon/Dorset border. Ideally situated halfway between the charming seaside towns of Lyme Regis and Seaton, this tranquil setting offers the perfect base for exploring the stunning Jurassic Coast, just 3 miles away. Hazelwood 4 is a stylish two-bedroom lodge designed with comfort and relaxation in mind. The spacious open-plan living area features a high vaulted ceiling and large French doors that flood the space with natural light, offering lovely views across the park. A comfortable seating area with a wall-mounted TV provides a cosy spot to unwind, while the sleek kitchen is equipped with high-quality appliances, stylish units, and a central island with seating - perfect for casual breakfasts or evening drinks. A separate dining table and chairs make family mealtimes a pleasure. The lodge includes a generously sized king size bedroom with an ensuite shower room, a twin bedroom, and an additional family bathroom, making it an ideal choice for families or couples. Outside, a decked veranda wraps around the front and side of the lodge, complete with outdoor furniture for alfresco dining or simply enjoying the peaceful surroundings with a drink in hand. Guests are welcomed with a thoughtful arrival pack including milk, tea, and a selection of locally sourced treats to start your holiday off right. On-site amenities include both indoor and outdoor swimming pools, perfect for family-friendly fun whatever the weather. Beyond the retreat, the local area offers a wealth of attractions. Lyme Regis is a must-visit with its family-friendly beach, aquarium, and museums, while Seaton boasts a mile-long pebble beach ideal for kayaking and paddleboarding. Nature lovers will enjoy the Seaton Wetlands Centre, featuring nearly 4km of accessible trails and bird hides along the River Axe. For animal enthusiasts, the Donkey Sanctuary in Sidmouth is open year-round and offers a heartwarming experience for all ages. Whether you're seeking adventure, relaxation, or quality time with loved ones, Hazelwood 4 at Pinewood Retreat promises a memorable holiday in one of the most picturesque corners of the South West. GROUND FLOOR – 5 steps lead to up to decked veranda and seating area. Door leading to Open plan lounge with comfortable seating and wall mounted tv. Fitted kitchen with island and dining area. High vaulted ceiling with views over the park Bed 1: Kingsize bed with en suite shower room Bed 2: Twin beds (2ft 6") Bathroom: Bath, wash basin & w.c. OUTSIDE Decked veranda with outside seating and overlooking the park Communal landscaped gardens with indoor and outdoor swimming pools GENERAL INFORMATION Parking for one car in designated parking area next to the lodge Utilities included Linen and towels included - beds made-up Launderette on site for guests; use (charges payable) Indoor swimming pool (open all year except for 3 days over Christmas) and outdoor swimming pool (seasonal opening) FACILITIES Smart TV Electric oven and induction hob Fridge/freezer Dishwasher Wine chiller cabinet Microwave Washing machine Heating

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About the location

LYME REGIS

Charmouth 3 miles; Axminster 6 miles; Bridport 10 miles; Sidmouth 16 miles.

The delightful seaside town of Lyme Regis has much to offer its visitors, boasting a maze of narrow streets filled with craft and antique shops, galleries and cafes. Take a stroll along the world-famous Cobb causeway overlooking the ancient harbour, where fishing trips can be enjoyed, or try your hand at fossil hunting in the area. The scenic coastal path offers excellent walking opportunities and spectacular views of the stunning Jurassic coast, whilst the gently shelving sands and sparkling waters of Lyme Bay provide the perfect place in which to relax and unwind. A holiday destination to savour!

Note: Swimming pool needs children to be supervised at all times.
Note: During May and June there is some work taking place on the site with some new chalet bases being built and new chalets erected. Hazelwood 4 is on the opposite side of the site to where the work is takin place, therefore any disruption should be minimal.

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas

Pinewood, Devon (Ref. 1106650)

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Features

Reviews & Ratings

“Gorgeous place to stay immaculately clean.”

“Ideal lodge contained everything that was required.”

“On a two night stay, we entered the property at 4pm on Saturday to the overpowering smell of sewage coming from the main bedroom - this was traced to ensuite toilet.”

“Advertised with WiFi but this doesn't actually work.”

“Hazlewood 4 is an extremely comfortable lodge to stay in.”

“We had a lovely stay and would like to stay again however there are few things that need attention!”

“The property was beautifully clean and felt like new.”

“4 Hazelwood Pinewood Retreat: Just what we had hoped and planned for, quality accommodation, freedom no hotel could offer.”

“We had a lovely relaxing peaceful break at hazelwood 4 in pinewood retreat .”

“Very well equipped cottage and the addition of the welcome pack was a lovely touch.”

“We found the lodge to be cold, there is obviously something wrong with the central heating, we had to use 3 convector heaters which were in a cupboard.”

“The WiFi on site was quite weak, so often had to not use it.”

“Disappointing quality and quantity of cutlery and crockery.”

“Lovely lodge clean and everything you needed could not fault Bed and pillows were to soft for us but that’s a very personal thing.”

“Lovely lodge and area very very quiet All new and spotless We enjoyed a lovely quiet week”

Summary

The property

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About the location

LYME REGIS