“The property itself was clean and in a great location.”
However we felt that some of the furnishings and kitchen equipment could do with updating. Also there were no spare toilet rolls available at the property, two rolls for five people over a long weekend is not enough. Also there was no shower gel or shampoo and no welcome pack of milk and water etc in the fridge. I'm not sure if this is Sykes policy but other companies usually provide these things.
Thank you for taking your time to review our holiday home, we are glad you enjoyed your stay and appreciated the location in Sidmouth. As the property is a self catering holiday home, guests are expected to supply their own consumables, we do, however, ask our house keeper to ensure that hand soap and toilet rolls are provided for the guests convenience at the start of their stay, likewise we supply a limited amount of tea, coffee and welcome pack with biscuits and speciality teas, coffee and hot chocolate. With regards to the furnishings and kitchen equipment, I am a little confused by your comment as the entire property was fully, and sympathetically renovated in 2023, at which point it was fully re-furnished with the exception of the washing machine in the utility as it was in a fully functional state.
Property Owner