“We have stayed here before and last time it was lovely.”
Sadly it’s so clear (and I will be following with a serious complaint) that the upkeep of the property is not of interest to the owner. Disgustingly filthy sofa, television didn’t work, if you turn the dishwasher on it trips the whole house, went to wash up - no plug, broken dangerous objects/metal/wood at the main entrance to property, not safe for children, what looks like a tip out the kitchen window (ladders old sinks and just a mess) discarded beach stuff from previous stays all thrown out the back. The sad thing is we love the house and location but we wouldn’t pay hundreds of pounds to book again unless the owner rectified these issues. We stayed with our son & baby so to have all these other problems occurring and contacting the holiday company for help - when you’ve paid to have a rest was really upsetting. I will be in touch with lyme bay holiday for compensation off of our stay.
We were sorry to hear of your experience, and have been in contact with the owner. We will be back in contact with you to discuss your complaint once we have a more definitive response from the owner.
The Lyme Bay Team
Property Owner