“Bigger bath towels!”
Bath difficult to get into.
Parking a nightmare.
Toaster burned toast one side and not the other! Set off smoke alarm!
Lever for plug in bathroom sink didn't work
View fantastic! Well equipped.
Bath difficult to get into.
Parking a nightmare.
Toaster burned toast one side and not the other! Set off smoke alarm!
Lever for plug in bathroom sink didn't work
View fantastic! Well equipped.
Dear Ann
Thank you for taking the time to review your recent stay at Halyards. We’re pleased that you enjoyed the fantastic view and appreciate your positive feedback regarding the equipment provided in the flat.
We do our very best to provide guests with everything needed for a comfortable stay so, following your feedback regarding the bath towels, I am pleased to confirm that we will be replacing the current standard sized bath towels with larger bath sheets.
Thank you also for making us aware that the Classic Dualit toaster wasn’t working properly - a replacement has been ordered. We have also changed the washbasin plug in the main bathroom.
We're sorry that you found getting into the bath difficult. We have previously considered replacing the bath tub with a shower, but many of the families who stay with us during the summer tell us that they appreciate having the bath available (especially after a long hot day on the beach with small children!) so we have no immediate plans to change this. There is however a separate stand-alone shower available in the master ensuite.
We were also sorry to hear that parking was “a nightmare” for you. Halyards, like much of the holiday accommodation in the area does not have private parking (this is generally accepted as trade-off for the superb location and view on offer!). That said, as outlined in the property details, there are several parking options close to the property as follows:
*Monmouth Beach/Cabanya Car Park (282 spaces) which is a level, 2 minute walk from the property,
*A privately owned carpark attached to the guest house immediately behind Ozone Terrace
*In winter there is free on-street parking available immediately outside the property on Ozone Terrace itself (between October 1st - March 14th)
*Alternatively, there is the option of the Holmbush Carpark at the top of Cobb Road (5-10 minutes steep walk up the hill) which offers a further 363 spaces.
We do understand that it can be challenging to park in Lyme at peak times (especially during July and August), but we were surprised that parking was difficult for you during your November stay. We’re sorry that this was the case but you will of course appreciate that this is very much beyond our control. We hope that this will not deter you from visiting and enjoying Lyme Regis in the future.
Celia
Property Owner