“Good: 1. parking space (fits 10 year old Renault Scenic despite listing saying small); 2.”
both bathrooms have windows; 3. Sofas and beds comfy; 4. fans provided; 5. nice welcome pack, thank you!
Bad: 1. not clean - rooms dusty, one sheet had orange marks on it; 2. TERRIBLE WIFI, it didn't work anywhere except the kitchen; 3. only one key, which means those at the flat running up and down the stairs to let in the others; 4. doorbell and intercom not working for us; 5. Lyme Bay Holidays are impossible to get in touch with now they've been taken over by Sykes (I will use Toad Hall ...
both bathrooms have windows; 3. Sofas and beds comfy; 4. fans provided; 5. nice welcome pack, thank you!
Bad: 1. not clean - rooms dusty, one sheet had orange marks on it; 2. TERRIBLE WIFI, it didn't work anywhere except the kitchen; 3. only one key, which means those at the flat running up and down the stairs to let in the others; 4. doorbell and intercom not working for us; 5. Lyme Bay Holidays are impossible to get in touch with now they've been taken over by Sykes (I will use Toad Hall Cottages or Airbnb next time)
Middling: 1. no garden, not even a shared bit, but we should have realised this, so not the fault of the flat or Lyme Bay Holidays
As the Owner I’m sorry you found some things not to your liking and I will be bringing these issues up with Lyme Bay/Sykes as of this week. WiFi is a constant problem in the building and we have made extensive efforts to improve it. Sometimes it drops out for no good reason. I appreciate how essential it is nowadays and we are trying to get this situation right. Door bell situation is on the agenda for the AGM in October so hopefully this will be resolved soon after. I can request an extra key is included in the key box. as for the cleanliness I shall be addressing this with Housekeeping as of tomorrow. I’m pleased you found the.parking space sufficient, It is a valuable asset. As for access to the Garden we can do nothing about that as it’s not owned by us. I will also bring up the fact that Lyme Bay are impossible to get hold of. Thank you for letting us know and I hope these issues didn’t impact your stay too much.
Property Owner