“Access appalling, dangerous steps front and rear access.”
Should be inspected and mentioned on your website. Not suitable for people with mobility issues. This should also be mentioned on your website.
I think Health & Safety would be a requisite and if they were notified I imagine they would stop any rentals until such time as the steps are purely right.
Should be inspected and mentioned on your website. Not suitable for people with mobility issues. This should also be mentioned on your website.
I think Health & Safety would be a requisite and if they were notified I imagine they would stop any rentals until such time as the steps are purely right.
The description of the cottage does mention the steps. The council jointly own the steps at the rear of the property as it is a public right of way. The six railed steps leading down from the road can hardly be called dangerous. There is a way to avoid the steps by going through the back gate and through the park, if you need to. Most of Lyme Regis is on a hill, therefore steps are needed. when I spoke to you on the phone, you expressed what a lovely holiday you had. Not using the hot tub because it was to hot.And how you appreciated the effort we put into the decor. As this comment came in weeks after your holiday, I believe you have been thinking. Many guests have had happy holidays at the cottage and have indeed returned.
Thank you for your input.
Property Owner