“Light bulb at top of second stairs u/s.”
Realise a bulb can fail at any time but this is dangerous. Instructions for the showers would be useful. Temperature unstable, wife scalded, would not use for the rest of our fortnight and neither would I. Tap control on bathtub fell apart, I screwed it back together. Seat covers very grubby, could do with a wash. T.V. won’t function properly if balcony doors open for ventilation, not really a problem once you realise and position them ‘just so’.
Realise a bulb can fail at any time but this is dangerous. Instructions for the showers would be useful. Temperature unstable, wife scalded, would not use for the rest of our fortnight and neither would I. Tap control on bathtub fell apart, I screwed it back together. Seat covers very grubby, could do with a wash. T.V. won’t function properly if balcony doors open for ventilation, not really a problem once you realise and position them ‘just so’.
Thank you for taking the time to share your feedback following your stay. I’m truly sorry to hear about the issues you encountered, and I appreciate you bringing them to our attention.
Had our property management team been made aware during your stay, we would have done everything possible to resolve these matters promptly and ensure your comfort. We always encourage guests to report any concerns as they arise so we can act swiftly.
Your comments have now been passed on to the relevant teams, who will be resolving all issues raised.
Thank you again for helping us improve the experience for future guests. We hope to have the opportunity to welcome you back under better circumstances.
Property Owner