“The property would have been ideal, in an ideal location and ideal weather to accommodate our disabled son with limited mobility and 3 yr old grandson had it not been for the annual dredging that began on the Monday at the start of our holiday.”
We could not believe the sight of the beautiful sandy beach being turned into a building site with diggers, trucks, cranes right outside our balcony. It was unbelievable that we were not informed even that this was a possibility and a huge mountain of sand completely blocking the view. Mo of Lyme Bay holidays was equally shocked and they sent someone to take pictures of the beach. He was also incredibly kind but could not do anything about it but inform the owner. I felt so tired and distressed ...
We could not believe the sight of the beautiful sandy beach being turned into a building site with diggers, trucks, cranes right outside our balcony. It was unbelievable that we were not informed even that this was a possibility and a huge mountain of sand completely blocking the view. Mo of Lyme Bay holidays was equally shocked and they sent someone to take pictures of the beach. He was also incredibly kind but could not do anything about it but inform the owner. I felt so tired and distressed by these events which had a profound impact on us as my sons (and ourselves as we cannot leave him) best way of enjoying the view and the sea was completely gone. We were living with a backdrop of noise and in front of us a mountain of sand which at night was topped with cranes and diggers. After waiting all year for a break finding the house perfect to begin with (as we had the weekend). I cannot tell you the extent of the distress that was caused. We were invited to leave the property on the Tues to recover some of our money so my other son and family left then. Mo contacted to say the deal was actually for leaving Mon night we did not get the message until Tues My disabled son and ourselves could not easily move out until the following day. I found myself in a dispute I had no energy to have and could not haggle anymore. I was too tired and could not pack us all up again and be out until end of Tues. I felt worn out we accepted £500 which goes nowhere to compensate the distress. We did appreciate the owner coming with a bottle of Prosecco and chocolates and the offer of use of the other adjoining terrace. I think the whole process of the Council not informing about the dredging, dredging occurring in the middle of June a significant holiday period is disgraceful (there was even a piece in The Times!). Knowing this is an annual event I think those involved in promoting these properties have a duty of care and management to assure that the property fits the trade description and is accurate and a warning is given to those who may wish to stay that they may find themselves booking a dredging period!! In talking to the surveyor of the site it seems it can be anytime from end of March to end of June depending on working with West Bay that makes booking a holiday in Oct (year before) 'pot luck' as notification for this year only went out for this dredging in May!! It was more distressing for us as we could not easily move away from the property because of my son's needs. It would have been ideal instead it became a trap we lived with for a week.