“Our fourth stay in the Beach hut.”
Comfortable accommodation in a great location and a parking space as well. Unfortunately the cleanliness and condition of the settee and chair left a lot to be desired. Threadbare arm protector and stained seats were not expected. The sofa and chair are apparently due to be replaced at the end of the season, why wait till then??? If there's a problem now, fix it now. After a few calls and emails we negotiated a discount off the weeks rental as a goodwill gesture, but this really shouldn't ...
Comfortable accommodation in a great location and a parking space as well. Unfortunately the cleanliness and condition of the settee and chair left a lot to be desired. Threadbare arm protector and stained seats were not expected. The sofa and chair are apparently due to be replaced at the end of the season, why wait till then??? If there's a problem now, fix it now. After a few calls and emails we negotiated a discount off the weeks rental as a goodwill gesture, but this really shouldn't have been necessary as the property should be maintained to a high standard.
We did contact the owner during your stay to pass on your concerns about the sofa. She did check the property after your departure and informed us that she could not locate any stains on the sofa.
We hope you enjoyed your stay.
The Lyme Bay Team Property Owner