“We had an enjoyable stay at 16 Church Street, Lyme Regis, and the property’s location was excellent; it was perfectly placed for exploring the town, with everything within easy walking distance.”
The house itself was comfortable and had all the facilities we needed, particularly the courtyard area at the back, which was a real bonus. The bistro table and chairs, along with the excellent drying facilities, were very useful after days out and beach visits.
The lounge was a lovely space, with comfortable sofas, a good TV and Netflix available, which made it a relaxing place to unwind. The property was generally well equipped and worked well for our family.
There were, however, a few ...
The house itself was comfortable and had all the facilities we needed, particularly the courtyard area at the back, which was a real bonus. The bistro table and chairs, along with the excellent drying facilities, were very useful after days out and beach visits.
The lounge was a lovely space, with comfortable sofas, a good TV and Netflix available, which made it a relaxing place to unwind. The property was generally well equipped and worked well for our family.
There were, however, a few issues during our stay. On the first night, we discovered that the shower was leaking quite badly, resulting in water damage to the ceiling area above the basement bedroom, with the paint blistering and bubbling. This understandably meant my daughter felt uncomfortable sleeping beneath it. I contacted the maintenance team, who responded very quickly and came out that same day to replace the shower screen flashing, which resolved the problem. They also attended to the faulty mechanism on the master bedroom window during the same visit, which was appreciated.
Unfortunately, the cleanliness on arrival was a little disappointing. The Nespresso machine still contained the previous guest’s used coffee pods and stagnant water, which had become unpleasant and mouldy. We also found that a number of plates, cups and utensils needed to be washed before use due to food and drink residue being left on them. This felt more like a cleaning oversight rather than an issue with the property itself, but it did affect our first impression.
It is also worth noting that the property is situated on a busy road, and traffic noise was noticeable, particularly at certain times of the day. Additionally, there was quite a lot of noise from the flat above, where a family with young children were staying. We completely appreciate that some noise is inevitable in a property with shared accommodation, but on occasions it continued late into the night and started again early in the morning, which did impact our sleep.
The beds were also firmer than we personally prefer, although this is very much down to individual preference and may suit others.
Overall, we enjoyed our stay and appreciated the excellent location, comfortable living space and quick response from the maintenance team. However, due to the cleaning issues, noise levels and a few practical concerns, we probably wouldn’t choose to return to this particular property in the future.
Thank you for your feedback, we really appreciate you taking the time to leave your comments. We can confirm that the issues raised have now been addressed. Thank you again and we hope to welcome you back to Lyme again. The Lyme Bay Team
Property Owner
